Exchange and Return Policy

  1. All merchandises are subject to direct manufacturers' service and warranty, the details of manufacturer service and warranty policy is included in package.  CD Media Corp. will only exchange for defective products at our discretion.

  2. All merchandises return for credit are subject to 25% re-stocking fee.  No refund for any broken seal,d, scratched, damaged LD, CD, VCD, DVD, CD+G song and movie titles.  All refunds receive an CD Media Corp. credit toward a future purchase only.

  3. On all returns and exchanges, the merchandise and all original packaging material must be in new condition and must include all accessories supplied with product by manufacturer.  If the returned merchandise does not meet the above requirements we reserve the right to refuse the return or to charge 25% restocking fee to cover loses.  Customer is responsible for all shipping related charges.  All merchandise ship back to customer will be sent by UPS ground unless customer pay for the additional cost for faster delivery service.

Manufacturers' Warranty

All items on our web are covered under the manufacturer's warranty, against defects in material and workmanship.  Customer will have to contact manufacturers directly for such service.  If applicable, Cd Media Corp. will repair or replace defective merchandise at our discretion.  Customer is responsible for related shipping charges.

Revision A - Oct. 1, 1999

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